Hail-damaged car: what to do

What to do after a hailstorm, how insurance works and how much it costs to fix the bodywork.

1. Document the damage straight away

Take photos as soon as you can: the body shop and the insurer will want them. One overall view and a few close-ups of the dents, ideally in low, raking light that shows them up.

2. Check your policy

Hail damage is usually covered by "eventi atmosferici" (weather events) cover, often included in comprehensive insurance. If you have it, the insurer generally pays for the repair. Check the limit and excess.

3. Dent repair or repaint?

When the paint isn't cracked, paintless dent repair (PDR) is used: the dents are fixed without repainting, keeping the original paint. If the paint is cracked or the dents are deep, the panel needs filler and repainting.

What it costs (indicative)

It depends on how many dents there are and how big: a few small dents with PDR cost little, heavy hail across the whole car can run to several hundred or thousand euros. These are estimates: the body shop sets the real price after seeing the car. Send photos on WhatsApp for an idea.

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